Remedial Works For Contaminated Systems
If Legionella bacteria are detected, rapid and effective remedial action is essential. PHX Water provides system disinfection, pipework modifications, and remedial treatments to eliminate contamination and restore water safety.
Our expert team ensures your system is brought back into full compliance, minimising downtime and protecting users

The Importance of Regular Servicing and Maintenance
Proper servicing and maintenance of your water system are essential for ensuring safety, compliance, and Legionella prevention. Without regular checks and proactive measures, water systems can become a breeding ground for harmful bacteria, putting health at risk and leading to costly remedial actions.
PHX Water offer tailored maintenance programmes whether monthly, annually, or as required to keep your system compliant, efficient, and risk-free.
Actions in the event of a suspected incident
Water use should be restricted to the cold system only and all aerosol creating equipment should be isolated i.e. showers.
Contact PHX Water immediately to seek advice. 07503343328 / 07849600304 for 24 hour emergency.
Gather all documentation including risk assessment, control scheme, monitoring records and sample results for inspection.
Allow access to PHX Water to review records and inspect the water system.
Inform all persons that could have been exposed to the system to monitor their health condition and if flu-like symptoms become apparent, contact the emergency services immediately.
Complete any remedial work then clean & disinfect the whole system.
Re-sample from various outlets but do not use the system until at least the first indication of a pass is through or POU filters are installed.
Point of use filtration may be used in the event of an emergency. Contact PHX Water by 12:00 for 24 hour delivery of point of use tap or shower filters which allow the continual use of the water system.
PHX Water offer tailored maintenance programmes whether monthly, annually, or as required to keep your system compliant, efficient, and risk-free.
Case Studies
Explore More In Legionella Control
PHX Water covers every aspect of Legionella prevention and control, ensuring your water systems remain safe and compliant. From Legionella risk assessments and routine servicing to water tank cleaning, testing, and ongoing monitoring, we provide a complete service to help you meet regulations and maintain water quality.
FAQs
What are Legionella remedial works, and why are they necessary?
Legionella remedial works involve corrective actions taken when Legionella bacteria are detected in a water system. These include system disinfection, pipework modifications, and other treatments to eliminate contamination and restore compliance. These works are essential to minimize health risks, ensure water safety, and comply with legal requirements.
What should I do if Legionella is suspected in my water system?
If Legionella is suspected, restrict water use to the cold system only and isolate aerosol-generating equipment such as showers. Immediately contact PHX Water for emergency assistance. Gather all relevant documentation, such as risk assessments and monitoring records, and allow our team to inspect the system. Inform anyone potentially exposed to monitor their health, and complete necessary remedial works before using the system again.
How often should my water system be maintained to prevent Legionella growth?
Regular maintenance is crucial to preventing Legionella contamination. PHX Water offers tailored maintenance programmes that can be scheduled monthly, annually, or as required. Routine servicing helps ensure compliance, efficiency, and water safety while reducing the risk of bacterial growth.
What services does PHX Water provide for contaminated water systems?
PHX Water offers comprehensive Legionella remedial solutions, including system disinfection, pipework modifications, remedial treatments, and emergency response services. We work to restore compliance and ensure water safety while minimizing downtime for your system.
How quickly can PHX Water respond in an emergency?
PHX Water provides a 24-hour emergency response service for Legionella-related incidents. If you suspect contamination, call us immediately at 07503343328 / 07849600304 for expert advice and rapid remedial action. We also offer next-day delivery of point-of-use (POU) tap and shower filters to allow safe water use during remediation





















